It's been a while since we did our last interview, so I'm very excited that we got a chance to sit down with Paul Gaffney, our COO.  Paul is an accomplished IT executive, having served as CIO of Staples and also as a senior IT executive at Office Depot and Charles Schwab.  As a result, he brings a wealth of real world knowledge and experience with respect to operating large scale IT infrastructure.  In this interview, Paul discusses the desktop management challenges he experienced as a senior IT leader and his thoughts on how desktops as a service (DaaS) can help overcome many of those issues.

Over the course of about 15 minutes, we discuss:

• Challenges IT organizations face, including the tension between infrastructure efficiency, flexibility and return on investment.
• The opportunities that desktops as a service (DaaS) offers for enterprises and why IT departments should consider this approach to virtual desktop computing.
• Advice for companies that are considering implementing virtual desktop infrastructures.
• Paul’s vision for how Desktone can help transform enterprise desktop computing into a cost-effective, scalable service.

There are a number of options for playing/reading the interview.  You can either launch the multimedia version (Flash video format which includes slides and audio) or listen the audio only version.  You can also download a copy of the complete transcript.  Enjoy!